Refund Policy

Effective July 19, 2026

Package fees and billing intervals are confirmed before payment. If you believe a charge is duplicated, unauthorized, or inconsistent with the confirmed order, submit a billing request with the workspace name, invoice date, and a description of the issue. Requests are reviewed against the order, service history, payment-processor records, and applicable law.

Canceling a subscription stops renewal according to the applicable billing terms; it does not automatically reverse charges already incurred. Service termination and verified data deletion are separate processes.

Clients can use authenticated support. Other billing inquiries can be submitted through the public contact page.